Shipping

Orders placed in the Karwansaray store will be shipped via Swiss Post if they are under 2 kilos and via TNT Post if they are above this limit. We endeavor to send out your orders as soon as we can after receiving them, however this is slightly limited by the fact that our mail is picked up only on Mondays, Wednesdays and Fridays. Please be aware that this can extend the time before you receive your package, depending on when you placed your order.

We realize that the shipping costs for products in the store may sometimes seem unreasonably high, especially for our overseas customers. This is due to the realities of international shipping, which very quickly becomes quite costly for large, heavy orders. We are constantly searching for the best shipping rates we can and will pass these straight on to you, but even so, prices are likely to remain high for large orders. We suggest that Americans in particular may want to place orders with one of our US retailers in order to keep costs down. Please also be aware that for customs, security and legal reasons, we are required to attach a shipping manifest to all orders larger than 2 kilos. In many countries, books and magazines are not subject to import tax, but depending on where you live, you may have to pay extra fees or duties above the cost of your actual order.

Note:If your delivery address changes after you purchase a subscription, please let us know. For more on change of address, see here.